I. How to Avoid the Problem

• When not to accept parents

• Ask for references

• What to look for in a parent interview

• How to avoid violating discrimination laws

II. How to Deal With the Problem

• Take notes

• Communicate with parents and licensing

• Get outside help

• Negotiate a solution

III. How to Terminate the Parent

• When you should terminate

disruptive behavior

violation of your contract

general hassle/your anxiety level

• How to avoid violating discrimination laws

• Termination process

communication with parents

written warnings: focus on behavior change

• How to terminate

in writing

what not to put in writing

IV. Letting go